Terms & Conditions Limau 55 — A Complete Platform Usage Guide

1General Terms & Definitions

These Terms and Conditions govern the relationship between Limau 55 and all users who register for or use the online entertainment platform accessible at https://limau55.click and all subdomains, mobile applications, and related services operated by Limau 55.

In this document, "Platform" refers to the entire Limau 55 service system, including the website, mobile application, Sports Betting service, Live Casino, slots, e-sports, and all related features. "Account" means a registered user profile created through Limau 55's official registration process. "Balance" refers to the total amount in MYR held in a user's account, including deposited funds and bonus credits. "Bonus" means any additional credits, rebates, cashback, or promotional rewards credited by Limau 55 to the user account.

Bets or gameplay conducted through Limau 55 is for entertainment purposes only. Users acknowledge that all forms of betting carry financial risk and that the decision to play is made entirely of their own accord with full understanding of the risks involved.

2Eligibility & Account Registration

Platform Usage Limau 55 is open only to individuals who cumulatively meet all of the following eligibility requirements:

• Be at least 21 years old at the time of registration. Users aged between 18 and 20 are not permitted to register, even if local law recognises a lower age of majority.
• Be a Malaysian citizen or legal permanent resident in Malaysia at the time of using the platform.
• Must hold a valid Malaysian phone number that can be verified via SMS OTP.
• Must not be under any self-exclusion period voluntarily activated through the Limau 55 self-exclusion system or any gambling restriction programme operated by another recognised body.
• Must not be acting as a representative, agent, or proxy on behalf of another person when registering an account.

Each individual is only permitted to hold one account only at Limau 55. Multiple account registrations — whether using the same personal details, the same device, or the same IP address — are strictly prohibited and may result in the suspension of all associated accounts along with the forfeiture of all balances and bonuses without compensation.

During the registration process, you are required to provide accurate, current and complete information. Limau 55 reserves the right to request identity verification (KYC — Know Your Customer) at any time, particularly before processing withdrawals that exceed certain limits. Documents that may be requested include a copy of your Malaysian identity card (MyKad) or other valid identification documents.

3Account Management & Security

You are solely responsible for all activity that takes place on your account Limau 55 yours, including all bets, transactions and game outcomes made through your account. This includes activity that occurs without your knowledge if it results from your negligence in safeguarding your login credentials.

To protect your account, you are advised to:

• Use a strong, unique password that is not shared with any other service.
• Never share your login credentials with anyone, including family members.
• Enable two-factor authentication where available via your account settings.
• Log out of your account when using a shared device.
• Report any suspicious activity or unauthorised access to Limau 55 customer support immediately.

Limau 55 will never ask for your password via email, SMS, or live chat. Any such request is fraudulent and should be reported to us at support@limau55.click. We strongly recommend you change your password immediately if you receive a request of this nature.

4Deposits, Withdrawals & Financial Transactions

All financial transactions on the platform Limau 55 implemented within Malaysian Ringgit (RM) only. We do not accept or process transactions in foreign currencies. The deposit methods accepted by Limau 55 are:

• Touch 'n Go eWallet — processed instantly, no fees.
• GrabPay — processed instantly, no fees.
• Boost — processed instantly, no fees.
• ShopeePay — processed instantly, no fees.
• DuitNow QR — processed instantly, no fees.
• FPX Internet Banking (including Maybank2u, CIMB Clicks, RHB Online, Hong Leong Connect, Bank Islam Online) — processed instantly, no fees.

The minimum deposit amount for all payment methods is RM10. The maximum daily deposit limit may vary depending on your payment method and account verification level. Failed deposits resulting from issues on the payment provider's end — not Limau 55 — will not be held against us, though we will assist in investigating any reported issues.

Withdrawal Terms

Withdrawals are processed by Limau 55 within 15 to 30 minutes in most cases, subject to standard security verification. The minimum withdrawal amount is RM30. Withdrawals can be made to an e-wallet (Touch 'n Go, GrabPay) or directly to a Malaysian bank account registered under the same name as your Limau 55 account.

Limau 55 reserves the right to request additional verification before processing withdrawals exceeding RM2,000 within a 24-hour period, or when the system detects unusual activity patterns. This is a standard security measure to protect users from fraud.

5Bonuses, Promotions & Rollover Requirements

All bonuses and promotions offered by Limau 55 subject to the specific terms and conditions stated on each promotion page. The general terms applicable to all Limau 55 bonuses are as follows:

• Bonuses may only be claimed by users who meet the eligibility requirements specified for each promotion.
• Rollover requirements are calculated based on the bonus amount only, not the deposit amount, unless otherwise stated in the specific promotion's terms.
• The Welcome Bonus carries a 10x rollover requirement on the bonus amount and must be used within 30 days from the date of credit.
• The Welcome Bonus can only be claimed once per account.
• Any attempt to exploit or abuse the bonus system — including registering multiple accounts to make duplicate claims — will result in the cancellation of all bonuses and may lead to account closure.
• Bonuses cannot be transferred between accounts and hold no cash value until the rollover requirements have been fully met.

Limau 55 reserves the right to modify, suspend or cancel any promotion at any time with or without prior notice. Such changes will not affect bonuses already credited that are still within their active period at the time the changes are made.

6General Betting & Gaming Rules

All bets placed at Limau 55 are final once confirmed by the system. No bet cancellations will be considered after a bet has been confirmed, except in cases of an obvious technical error caused by the platform. Users are advised to review their bet details before confirming.

For Sports Betting — including football (EPL, La Liga, Malaysia Super League, Malaysia Cup), badminton (BWF World Tour, Thomas Cup), tennis, and e-sports (Mobile Legends, Dota 2) — sport-specific betting rules apply based on category and bet type. These rules can be found under the Help or Game Rules section on the Limau 55 platform.

In the event a match is postponed, cancelled, or not completed in accordance with official rules, Limau 55 will apply standard settlement procedures based on the rules of our betting market provider. Decisions made by Limau 55 in such situations are final.

For live casino games including Blackjack, Baccarat, Roulette and Dragon Tiger, the standard game rules used by licensed game providers (Evolution Gaming, Pragmatic Play Live, SA Gaming) will apply. In the event of any conflict between the rules stated on the Limau 55 platform and those of the provider, the provider's rules shall take precedence.

7Prohibitions, Restrictions & Prohibited Conduct

User Limau 55 are strictly prohibited from engaging in any of the following activities:

• Registering more than one account using the same or different personal details.
• Using automated software, bots, scripts, or any technology that provides an unfair advantage in games or betting.
• Colluding with other players to manipulate the outcome of live casino games.
• Laundering money or transferring funds derived from illegal activities through the Limau 55 platform.
• Exploiting technical errors or bugs in the system to gain an unauthorised financial advantage.
• Filing an unauthorised chargeback through a payment provider after funds have been used on the platform.
• Sharing or selling your Limau 55 account to another party.
• Using another person's credit card or bank account to make a deposit without valid authorisation.
• Attempting to hack, disrupt or compromise the stability and security of the Limau 55 platform.

Any violation of the prohibitions above may result in immediate account suspension, forfeiture of all balances including the original deposit, and reporting to the relevant authorities where criminal activity is involved. Limau 55 cooperates fully with police investigations and applicable law enforcement bodies.

8Intellectual Property and Content Usage Rights

All content available on the Limau 55 — including but not limited to logos, trade names, graphics, text, user interfaces, source code, designs, and all visual elements — are the exclusive property of Limau 55 or licensed to us by the relevant third parties.

Users are not permitted to copy, distribute, republish, sell, lease, reverse engineer, modify, or use any part of the Limau 55 platform's content for any commercial or non-personal purpose without prior written consent from Limau 55.

9Limitation of Liability & Disclaimer

Limau 55 provides the platform "as is" without any express or implied warranties regarding its accuracy, reliability or fitness for any particular purpose. We make every effort to ensure the platform operates without interruption, but cannot guarantee that the service will always be available free of technical disruptions.

To the extent permitted by applicable Malaysian law, Limau 55 shall not be liable for any direct, indirect, incidental, special or consequential losses arising from the use of the platform, including losses resulting from betting outcomes, service disruptions or unauthorised access to your account due to your own negligence.

10Account Termination & Suspension

You may close your account Limau 55 at any time by contacting our customer support via Live Chat or email at support@limau55.click. Prior to closure, all valid cash balances will be returned to you through the available withdrawal methods. Any bonus balance that has not met the rollover requirements will be forfeited without compensation.

Limau 55 reserves the right to suspend or close a user's account unilaterally and without prior notice under the following circumstances: breach of these terms, suspected fraudulent activity, attempted money laundering, a court ruling or directive from authorities, or to protect the overall integrity of the platform.

11Responsible Gaming & Player Protection

Limau 55 takes our responsible gaming commitment seriously. We recognise that gambling can carry addiction risks for some individuals, and we provide a range of tools to help users manage their gaming activity.

Responsible gaming tools available to all Limau 55 members include:

• Daily / Weekly / Monthly Deposit Limits — you can set a maximum limit on how much you are able to deposit within a given period.
• Loss Limit — set a maximum net loss limit per day, week or month.
• Session Time Limit — the platform will issue a warning or end your session once your set time limit is reached.
• Self-Exclusion — suspend access to your account for a set period of time (1 day to 6 months).
• Permanent Self-Exclusion — permanently close your account with a request to opt out of all future marketing communications from Limau 55.

If you or someone you know is struggling with excessive gambling, please visit the Responsible Gaming us for support resources and further information on how to access professional help.

12Amendments, Governing Law & Dispute Resolution

Limau 55 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Users will be notified of material changes via their registered email or in-platform notification at least 7 days before the changes take effect, except in cases of security emergencies requiring immediate action.

Your continued use of the Limau 55 platform after the effective date of any amendments constitutes your acceptance of the revised terms. It is your responsibility to review this Terms & Conditions page periodically to stay informed of any updates.

These terms are governed by and interpreted in accordance with applicable Malaysian law. Any dispute arising from or relating to these terms or the use of the Limau 55 platform shall first be resolved through good-faith negotiation between both parties. Should negotiations fail, the dispute shall be referred to a Malaysian court of competent jurisdiction.

For any enquiries regarding these Terms & Conditions, please contact the Limau 55 legal team by email at support@limau55.click or via the customer support Live Chat, which operates 24 hours a day, 7 days a week.