Your privacy is not merely a legal obligation to us — it is a core value we uphold in every aspect of Limau 55's platform operations. This policy clearly sets out what data we collect, how it is used, how it is protected, and your rights as a user.
Protection Summary
By using Limau 55, you agree to the collection and use of data as described in this policy.
These are not empty promises buried in a document. These six principles form the foundation of every decision we make about Limau 55 user data.
All personal and financial transaction data flowing through the Limau 55 platform is protected with 256-bit SSL encryption — the same technology used by Maybank2u and CIMB Clicks. Your data remains unreadable to anyone, even if the connection is intercepted.
Limau 55 has never and will never sell, rent, or trade users' personal data to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you — we are simply entrusted to keep it safe.
Limau 55's Privacy Policy is designed and maintained in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010. We take the data protection rights of Malaysian users seriously and ensure full compliance with all applicable legislation.
Limau 55 collects only the data genuinely necessary to provide our services to you — nothing more. We do not collect sensitive data irrelevant to platform operations, nor do we request additional information just to have it on file.
You can access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our privacy team. You may also withdraw your marketing consent at any time with no impact on your account.
In the event of a data security breach involving your personal information, Limau 55 is committed to notifying you within 72 hours of becoming aware of the incident — not concealing it until disclosure becomes unavoidable.
This Privacy Policy ("Policy") describes how Limau 55 collects, uses, stores, and protects the personal information of users who register for or use our online entertainment platform at https://limau55.click. This Policy takes effect from 1 January 2026 and applies to all Malaysian users accessing the Limau 55 platform via any device or channel.
Limau 55 is the data controller responsible for all personal information collected through our platform. We recognise that your trust is the most valuable asset in the relationship between a platform and its users, and we take this responsibility very seriously.
This Privacy Policy applies to all personal information you provide directly during registration, platform use, or communication with our support team, as well as information collected automatically through your use of the platform, such as activity data, device information, and log data. It also applies to information we receive from legitimate third parties, including Malaysian payment providers — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX — in the course of transaction verification.
By registering an account Limau 55 or continuing to use the platform after the effective date of this Policy, you are giving your consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please stop using the platform and contact us to close your account.
Limau 55 collects various types of personal information depending on how you interact with our platform. The table below provides a detailed breakdown of each data type, how it is collected, and the purpose for which it is collected:
| Data Category | Example Information | How Collected | Required? |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, ID card image | Registration & KYC process | Yes |
| Contact Data | Malaysian phone number, email address | Account registration | Yes |
| Financial Data | Bank account number (partial, for withdrawals), bank name, e-wallet type | Deposit/withdrawal process | Yes |
| Activity Data | Betting records, game types played, session duration, wins/losses | Automatic during platform use | Yes |
| Technical Data | IP address, device type, OS version, browser type, screen resolution | Automatic — server logs | Automatic |
| Cookie Data | Session cookies, language preference cookies, anonymised user identifiers | Browser cookie technology | Automatic |
| Communications Data | Support chat records, emails sent to us, feedback | When you contact us | Optional |
We do not collect sensitive data such as medical information, criminal records, political views or religious beliefs unless there is a specific legal requirement that obliges us to do so. Full credit card numbers are not stored in our systems. Limau 55 — all payment processing is handled directly by our licensed payment providers.
Personal data collected by Limau 55 used for limited and legitimate purposes only. Below is a detailed explanation of each purpose for which data is used and the legal basis that justifies such processing:
Your data is used primarily to enable us to deliver our services Limau 55 to you — this includes processing account registration, verifying your identity, processing deposits and withdrawals in Malaysian Ringgit (MYR), recording your betting and gaming activity for accounting and dispute resolution purposes, and providing access to all available game categories.
As a responsibly operated platform, Limau 55 uses your data to comply with applicable legal obligations — including Anti-Money Laundering (AML) requirements, Know Your Customer (KYC) requirements, reporting to enforcement authorities when directed, and detecting and preventing fraud, money laundering and platform abuse. Activity data is also used to monitor gameplay patterns that may indicate problem gambling, as part of our Responsible Gaming programme.
Activity and technical data are analysed in aggregate — not at an individual level — to help us understand how users interact with the platform Limau 55, which sections are used the most, where users encounter difficulties, and how we can improve the overall experience. This analysis helps us make better product decisions for the benefit of all Malaysian users.
Limau 55 does not sell, rent, or disclose users' personal data to third parties for their own marketing purposes. Your data may only be shared in the following limited and controlled circumstances:
Limau 55 does not share user data with other companies in the gambling industry, marketing platforms, data brokers, or third-party advertisers for any purpose. If you receive marketing communications from another platform claiming to have obtained your information from Limau 55, please let us know — this is not something we do, and we take every such report seriously and will investigate accordingly.
Limau 55 implements multiple layers of technical and organisational security measures to protect users' personal data from unauthorised access, loss, destruction, or accidental disclosure.
On the technical side, all communications between your device and Limau 55's servers are protected with 256-bit SSL/TLS encryption. Sensitive data is stored in encrypted databases with additional layers of encryption applied. Access to user data within our internal systems is restricted to staff with a legitimate operational need, with strict access monitoring and logging in place. User passwords are never stored in plain text — we use strong cryptographic hashing functions with a unique salt for each user.
On the organisational side, Limau 55 staff undergo regular data security training. We conduct periodic vulnerability assessments and penetration testing to identify and patch any weaknesses before they can be exploited. Incident response procedures are in place to ensure any security breaches are handled swiftly and transparently.
While we take every reasonable precaution, no system can be guaranteed 100% secure against all cyber threats. You also play an important role in protecting your account by using a strong password, keeping your login credentials private, and reporting any suspicious activity to us promptly.
Limau 55 retains your personal data only for as long as it is needed for the purposes stated in this Policy or to fulfil applicable legal obligations. Once that period has ended, data will be securely deleted or permanently anonymised.
Our general data retention guidelines are as follows: Active account data is retained for the lifetime of your account. Upon account closure, basic identity data is retained for 7 years to comply with Malaysian AML and tax law requirements. Financial transaction records are retained for 7 years in accordance with Malaysian financial law. Game activity records are retained for 2 years from the date of activity for dispute resolution purposes. Technical and security log data is retained for 12 months. Customer support communication records are retained for 3 years.
If you request account deletion, we will process it promptly. However, certain data may need to be retained for a period required by law even after the account is closed. We will inform you of what data is retained and why when you submit an account closure request.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and data protection best practices, users Limau 55 have the following rights in relation to their personal data:
To exercise any of the rights above, send us a written request at support@limau55.click with the email subject line "Data Privacy Rights Request". Please include your registered phone number for identity verification purposes. We will process your request within 14 business days and keep you informed of the actions taken.
Platform Limau 55 uses cookies and similar tracking technologies to enhance the user experience, ensure account security, and analyse platform usage. Below is an explanation of the types of cookies we use:
| Cookie Type | Purpose | Duration | Opt-Out Available? |
|---|---|---|---|
| Session Cookie | Maintains your logged-in status throughout your current session. Without this cookie, you would be required to log in again each time you navigate to a new page. | Until log-out | No — required for the platform to function |
| Security Cookies | Detects suspicious login attempts, verifies the origin of requests, and protects against CSRF attacks. | 30 minutes | No — required for account security |
| Optional Cookies | Saves your preferences such as language (Bahasa Melayu), display limits, and other interface settings. | 1 year | Optional — but recommended for a better experience |
| Analytical Cookies | Collects anonymised usage data to help us understand which parts of the platform are most popular and where users encounter difficulties. | 2 years | Yes — can be declined via cookie settings |
| Performance Cookies | Monitors page load times, error rates, and technical performance metrics to help us identify and resolve technical issues more quickly. | 90 days | Yes — can be declined via cookie settings |
You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential cookies will affect the core functionality of the platform Limau 55 and may prevent you from logging in or using certain platform features.
Limau 55 may send you promotional communications, new bonus offers, upcoming live match information, and relevant platform updates via SMS, email, or mobile app push notifications. All such communications are subject to your consent given at the time of registration.
You can opt out of any or all marketing communications from us at any time through several methods: click the "Unsubscribe" link at the bottom of any marketing email we send, update your notification preferences in your Limau 55 account settings, or contact our customer support team directly. Requests to opt out of marketing communications will be processed within 5 business days.
Please note that even if you withdraw your consent for marketing, we will still send essential operational communications related to your account — such as transaction confirmations, important security notifications, and material updates to our terms. These communications cannot be opted out of as they form part of the service you use.
Platform Limau 55 is intended strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21, and we do not permit such individuals to register or access any part of our platform.
If we discover that we have collected personal data from someone under the age of 21 without proper age verification, we will take immediate steps to delete that information and close the associated account. If you are a parent or guardian and believe your underage child has registered an account with Limau 55, please contact us immediately at support@limau55.click so we can act without delay.
Limau 55 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, changes in applicable Malaysian legislation, or for legitimate operational reasons. Each version of this Policy carries a clearly stated update date at the top of the page.
For material changes — meaning changes that significantly alter how we use or protect your data — we will notify you via your registered email and/or in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to read, understand, and decide whether you wish to continue using the platform under the new terms.
Continued use of the platform Limau 55 after the effective date of any amendment shall be considered your acceptance of the updated Policy. Previous versions of this Privacy Policy may be requested via email to our privacy team if needed for reference.
If you have any questions, concerns or complaints regarding how Limau 55 handles your personal data, we welcome you to contact our privacy team through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal complaints that cannot be resolved directly with us, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the Personal Data Protection Act 2010.
We value every piece of feedback you share about our privacy policy. It helps us continuously improve the way we protect user data. Limau 55 and to ensure that the trust you place in us is trust well given.
Register a free account today with the peace of mind that your personal data is protected with 256-bit SSL encryption and will never be shared with third parties. Deposit from RM10 via Touch 'n Go or DuitNow.
Privacy Policy Summary: Limau 55 collects only the minimum data required, protects it with 256-bit SSL encryption, does not sell it to third parties, and gives you full control over your data. By continuing to use this platform, you agree to our Privacy Policy and Terms & Conditions us. For any privacy enquiries, please contact us at support@limau55.click.